Millipore's filter testing offering was in line to get a hardware update bringing it up to speed with the rest of their products. At the same time, they wanted to update their software taking more control of their user experience.
Series of interviews with current and past users resulted in large changes to the current system's paradigms so that they better matched the user's mental model and workflow. After validation with various prototypes, we designed the new software to be representative of the Millipore brand helping them take control of their branded interfaces.